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2020 Transition Management Survey

2020 Transition Management Survey


Published February 4, 2021, the Transition Management Survey Reprint is now available in PDF,(Consisting of 14 pages).

The 2020 Transition Management Survey was conducted in late 2020 and gathered responses from both providers of transition management services and the clients they service. The objective of the research was to understand each provider’s experience and capabilities while also generating insight on the industry trends and client satisfaction connected with recent transition management projects. A total of 133 asset owners and eight service providers replied to the appropriate questionnaire by the close of fieldwork.

Results from the survey have been aggregated and organized in industry trends and vendor profiles, which include client satisfaction data and other information on the vendor’s business. To qualify for satisfaction rankings, providers needed to be rated by a minimum of 10 clients that contracted transition management services between January 1, 2019, and September 30, 2020.

To contribute to future Transition Management Surveys or to receive information on reprints or licensing of associated Transition Management Survey data, please email Michelle Judkins at for more information.

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